Drayton, Drayton & Lamar, Inc (DDL) provides help-desk services for our clients in a number of different service and technology arenas.
DDL help-desk capabilities include:
- Remote, centralized, and on-site services
- Knowledge-based implementation
- Asset management
- Hardware maintenance and installations
- Statistical reporting and forecasting
Current Projects
DDL currently supports two different government organizations with help desks that provide nationwide data concerning the tracking and monitoring of performance metrics. Officials use these data to generate congressional reports and budget justifications.
We also provide help-desk services to our commerical clients, providing statistical reporting, tracking trends, and reporting on application maintenance and installations.
Please contact us for more information.
