Our Services

DDL is a Verified Service-Disabled Veteran-Owned Small Business (SDVOSB). We have provided over 25 years of services and expertise for several Government agencies and commercial clients.

PORTAL/WEB DESIGN & ENGINEERING SOLUTIONS

Section 508/504 Compliance Evaluation & Remediation
Portal Development & Support
Information Architecture & Usability: Strategic Site Evaluation, Improvement & Continued Effectivity Planning & Execution
Static & Dynamic Content Development & Management
Content Management Systems (client specific and others)
Social Networking, Online Collaboration & Business Intelligence Product Integration & Administrative Support
Medical Illustration (including 3D graphics and animations)
Graphics Design
Document, Graphic, Video, Audio Artifact Management
Search Engine Management
Performance Metrics: Usage, Mapping, Trends Analysis
Internet, Intranet & Extranet Design, Development & Support
Geolocation Services & Mapping APIs
Interface Development & Cross-Platform Support
Data Transformation

BUSINESS PROCESS IMPROVEMENT/RE-ENGINEERING

Development, Modernization, & Enhancement (DME)
Iterative, Interactive Stakeholder Working Sessions
Goals, Objectives & Constraints Management
BPI/BPR Framework Definition
"As-Is" Model Creation & Validation
Requirements Gathering & Independent Technical Evaluations - "To-Be" Solutions Definition
Cost Benefit & Decision Analysis

NETWORK SOLUTIONS

Design & Configuration
Management & Monitoring
Periodic Preventive Maintenance
Security Protocols & Administration
LAN, WAN, MAN Management

DATABASE SOLUTIONS

Database Administration Support
Data Modeling
Database Tuning
Database Cleansing & Migration

DATABASES/OPERATING SYSTEMS

Oracle; SQL Server; MySQL; MS Access; MS Windows; Linux; Unix

PROGRAM & PROJECT MANAGEMENT

Program & Project Management Oversight
PMI/PMP PMBOK CMMI ® Level 3, Lean 6Sigma & 6Sigma Black Belt Best Practices Recommendations & Implementations
Program/Project Definition & Direction
Risk Assessment, Mitigation & Management
Benefits Analysis, Recommendations, & ROI Assessment
Manpower & Workload Recommendations
Client Relationship Management
Program/Project Tracking & Documentation

SOFTWARE DEVELOPMENT & MAINTENANCE

SEI/CMMI ® Level 3 Development Practices & Methodology
RAD & Full Software Development Life Cycle Methodologies
Iterative Modeling, Prototyping, Proofs-of-Concept
Enterprise Architecture Modernization
Process Re-Engineering
Configuration Management
Pilot, Parallel & Full System Release Management & Deployment
Documentation & Training
Post-Implementation Review & Support
Performance Monitoring & Analyses

QUALITY EXECUTION & DELIVERY MANAGEMENT

Quality Assurance/Quality Control
Quality Tools & Industry Best Practices
Policy & Software Standards Compliance
Testing & Acceptance Policies, Practices & Execution
Component, Integration, End User Functionality Testing
Stress & Performance Testing, Assessment, & Improvement
Security System Planning (SSP) & POAM

METHODOLOGIES

SEI/CMMI ® Level 3; PMI PMP/PMBOK; Six Sigma/Lean Six Sigma Black Belt; Agile; SDM/SDLC; EVM; Full Stack Development

TECHNOLOGIES

MS SharePoint Services; Web (HTML/DHTML, CSS, XSLT); J2EE; Java 1.4, 5, 6; JNDI; LDAP; .NET; ASP; PHP; C++; C#; XML; Cold Fusion 4x - 11x; Oracle Portal WebCenter; SOA; REST; SOAP; AJAX; JQuery; DWR; YUI; Ruby; MS Enterprise Suite; Lotus Notes; Power Builder

SERVERS/FRAMEWORKS/TOOLS

SharePoint; Oracle; SQL; MS Office; Microsoft Server Operation Systems; Microsoft IIS; SQL, .NET, ASP, C#, HTML; JavaScript; C#; XML; Adobe Creative Suite applications i.e., InDesign, Photoshop, Illustrator, Flash Professional, Dreamweaver, Fireworks, Acrobat Pro; Remedy

HELP DESK, TRAINING & ADMINISTRATIVE SERVICES

Remote, Centralized & On-Site Services
Tiers 1, 2 & 3 Support
Remedy & Other Client-Specific Ticket Management
Active Monitoring & Trend Analysis
Knowledge Base Implementation
Training – Classroom & On-line; Course Development, Management & Assessment

Asset Management
Hardware Maintenance & Installations
Statistical Reporting & Forecasting
Data Entry & Proofreading
Quality Assurance

CUSTOMERS

US ARMY

Dwight D. Eisenhower Hospital: Health IT Support
Fort Eisenhower, GA: U.S. ARMY Ordnance School - Ordnance Electronics Maintenance Training Department, Training Support Services

STATE AND LOCAL GOVERNMENT

Georgia Dept. of Natural Resources
Hawaii Environmental Education Alliance
NC Dept. of Environment and Natural Resources
Wisconsin Dept. of Natural Resources

US NAVY SUPPORT

Naval Hospital Pensacola: IT Support Services

CONTRACT VEHICLES

IH CIO-SP3 (Small Business and SDVOSB)
8(a) STARS III

GSA MAS Contract 47QTCA21D00F5 SINs 541541S; 54141HEAL
VETS GWAC

Army ITES 3S
SeaPort-e

NAICS CODES

541519 Other Computer Related Services 518210 Data Processing, Hosting, And Related Services

519190 All Other Information Services

561320 Temporary Help Services

541511 Custom Computer Programming Services

541611 Administrative Management and General Management Consulting Services

PSC CODES

DA01 IT and Telecom - Business Application/Application Development Support Services

R499 Support - Professional: Other

D310 IT and Telecom Cyber Security and Date Backup

D316 IT and Telecom Network Management D308 IT and Telecom Programming

D302 System Development IT and Telecom

DIFFERENTIATORS

CORE COMPETENCIES

Dedicated and trusted partner
Experience team and management
Productive and client-centric workforce
Service Disable Veteran-Owned Business (SDVOB)
GSA MASS Schedule (IT and Medical IT)
Best Value

DA01 IT and Telecom - Business Application/Application Development Support Services

R499 Support - Professional: Other

D310 IT and Telecom Cyber Security and Date Backup

D316 IT and Telecom Network Management D308 IT and Telecom Programming

D302 System Development IT and Telecom